WHAT TO EXPECT IN CLASSES AT CALORE CLUB

Terms + conditions

booking policy

Classes at Calore Club are available to book up to 14 days in advance. We recommend booking early to secure your preferred time slots, as space is limited and classes fill quickly.

To book, you must have valid class credits or an active membership, along with a credit card on file. Walk-ins are welcome if space is available, but advance booking is highly encouraged.

Bookings open daily at 9:00 a.m. EST for the corresponding day two weeks out. For example, Monday’s classes open for booking two Mondays before.

checking in

Calore Club uses our official app to make check-in seamless. When you arrive, simply open the app and allow location access—you’ll be automatically checked in when your device is detected within range of the studio.

If you’re attending as a drop-in or unable to check in through the app, please check in at the front desk or let your instructor know you're present.
To respect the flow of class and other members on the waitlist, spots will be released five (5) minutes before class begins.
If you expect to arrive late but within the first 10 minutes of class, please call the front desk at (xxx) xxx-xxxx so we can hold your spot.
Late entry is permitted only up to 10 minutes after class begins. This policy is in place to help prevent injuries, as missing the warm-up can increase risk.
If you arrive more than 10 minutes late, you may not be permitted to join class and may incur a no-show fee in accordance with our cancellation policy.

Cancellation + No Show policy

We get it—life happens. If you need to cancel a class, you can do so up to 4 hours before the scheduled start time with no penalty.

Cancellations made within 4 hours of class start time or failure to attend will be considered a no-show and are subject to the following:

Unlimited Memberships: Your first no-show each month is waived as a courtesy. After that, a $20 no-show fee will be automatically charged to your account for any additional missed classes without timely cancellation.

Class Pack Holders: The class credit will be forfeited.

Drop in Single Class: The cost of the class will be forfeited

You can cancel through the Calore Club App or by calling the front desk. To keep classes running smoothly and ensure everyone has a fair shot at a spot, we must stick to this policy. However, we understand that emergencies and exceptional circumstances happen—if that’s the case, reach out to us directly. Cancellation fees may be waived on a case-by-case basis at the discretion of the studio team.

WAITLIST POLICY

Each client is responsible for their placement on the waitlist. If you get into class from the waitlist, the same late cancellation and no-show policies apply, so please be aware of those policies if you’re booking multiple classes.

CLASS CAPACITY + AGE REQUIREMENTS

Due to limited class sizes, we cannot exceed capacity under any circumstances. We recommend booking early and using the waitlist feature.
Participants must be at least 16 years old. Minors (ages 16–17) must have written consent from a parent or guardian on file prior to participating.

Late arrivals

To keep our classes safe and flowing smoothly:

If you expect to arrive within the first 10 minutes of class, please call the front desk at (xxx) xxx-xxxx so we can hold your spot.
If you arrive more than 10 minutes late, you may not be permitted to join class and may incur a no-show fee in accordance with our policy.

MEMBERSHIP CANCELLATIONS

You may cancel your monthly unlimited membership at any time—but we require at least 30 days’ notice prior to your next billing date to avoid being charged for the following month.

If notice is given less than 30 days before your billing date, you will be billed for one final month, and your membership will remain active until the end of that billing cycle.

To cancel, you can:

Email hello@calore.club with the subject line “Membership Cancellation”
Call the front desk at (XXX) XXX-XXXX
Submit a request through the Calore Club app

Please note:

No prorated refunds are issued for partial months
It is your responsibility to manage cancellation requests ahead of billing
Memberships are non-transferable and non-refundable once billed

PAUSING YOUR MEMBERSHIP

We get that life can be unpredictable. Members may pause their unlimited membership for up to 2 consecutive months, once per calendar year.

To request a pause:

Email hello@calore.club with the subject line “Membership Pause Request”
Pause in our App
Or speak to the front desk in person

Pause requests must be submitted at least 7 days before your next billing date. During the pause period, your billing will be temporarily suspended and resume automatically at the end of the hold window.

RETURN AND EXCHANGE POLICY

All class credits are final sale. No refunds.
You can cancel an unlimited membership anytime, but no prorated refunds will be available. The client is responsible for keeping track of expiration and/or auto-renewal dates.
If you purchased a retail item from Calore Club, you can return said item within seven (14) days for your money back or within thirty (60) days for store credit. The item must be in new condition with the tags still attached. No returns will be permitted after thirty (60) days. All intimates are final sale.

Monthly MEMBERSHIPS

By creating an account and purchasing a membership, you authorize Calore Club to, on a recurring basis, automatically charge the debit or credit card account specified for monthly payments due on my unlimited auto-debit plan associated with my account. These charges will not exceed the amount shown on my auto-debit contract and/or in connection with cancellation fees according to Calore Club cancellation policy.

WHAT TO EXPECT IN CLASSE

Calore Club offers infrared heated sculpt classes designed to strengthen, tone, and energize your body. Classes take place in a heated environment, and temperatures may reach up to 100°. You may be prompted to use hand or ankle weights for added resistance. Music may contain explicit language.

Additionally, to avoid injury, please listen closely to your body, take things slow, drink plenty of water, and let your instructor know if you have any existing injuries.

WAIVER + RELEASE

When you visit Calore Club or send emails to us, you are communicating with us electronically and, therefore, consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

By signing up for and/or attending Calore Club classes, events and using Calore Club’s equipment, you hereby agree that there are certain inherent risks and dangers in infrared heated sculpt classes and exercise, and in using our facilities and equipment. Please keep resistance on the reformer at all times. In consideration of being allowed to participate in and access the classes and equipment provided by Calore Club, in addition to the payment of any fee or charge, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the classes and equipment, (2) waive, release and forever discharge Calore Club, its officers, agents, members, employees, representatives, and all others from any and all responsibility, claims, rights, causes of action and/or liability from injuries or damages to your person or property resulting from your participation in and use of the classes and equipment, and (3) represent you have no medical or physical condition which would prevent you from attending and/or using any of Calore Club’s classes and equipment and/or put you in any physical or medical danger and have not been instructed by a physician not to do so. In addition, if, in the opinion of Calore Club staff, you would be at physical risk using Calore Club’s classes and equipment, you will be denied access to Calore Club until you present an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Calore Club’s concerns, and stating that Calore Club’s concerns are unfounded.

Calore Club may photograph and record you. They may publish and distribute these photographs and recordings in connection with your participation in Calore Club activities and your attendance at Calore Club facilities. By acknowledging these terms, you agree and consent that Calore Club may display these photographs and recordings through our website and social media channels.

COVID-19

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Calore Club, you voluntarily assume all risks related to exposure to COVID-19.

INTELLECTUAL PROPERTY RIGHTS

Use of the graphics, logos, designs, page headers, button icons, scripts are service marks, trademarks, etc., on this website without the prior written permission of Calore Club is strictly prohibited.

disclaimers

In no event shall Calore Club LLC dba Calore Club, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (1) errors, mistakes, or inaccuracies of content, (2) personal injury, illness or property damage, of any nature whatsoever, resulting from your access to and use of our website, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from our website, (5) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our site by any third party and/or (6) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Calore Club website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

You specifically acknowledge that Calore Club shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

Calore Club LLC dba Calore Club may revise these terms and conditions by updating this posting. By using this Website, you agree to be bound by any such revisions and should, therefore, periodically visit this page to determine the then-current Terms and Conditions.